How it works

Fresh food from the farm, in four steps

Whether you shop in the app or on the website, every Farmkeke order works the same way.

Start shopping How payments are protected

1
Choose your produce
Tell us your area, then browse fresh produce from verified farms that deliver near you.
- Shop eight categories, from vegetables to meat and fish
- See the farm, price and pack size for every item
- Order from several farms in one checkout
2
Pay securely
Pay with card, bank transfer or USSD through Paystack. Farmkeke holds the money safely.
- No account needed. Check out as a guest
- Each farm gets its own order, and has 24 hours to accept
- If a farm doesn't accept, you get a full refund
3
Receive your order
A Farmkeke rider brings it to your door, or you collect it from a pickup point.
- Follow each step: accepted, packed, on the way
- Chat with the farmer about your order
- Pickup orders wait for you for 3 days
4
Confirm and release
Check everything arrived as expected, then confirm. Only then is the farmer paid.
- Something wrong? Report it before you confirm
- Your money stays held while we look into it
- Rate the farm to help other shoppers

Getting your order

Delivery or pickup, your choice

Choose at checkout. You can pick differently for each order.

Home delivery

Brought to your door by a Farmkeke rider

Delivery fee: Per farm, shown at checkout
When: Choose a time slot
You need: Your address and phone number
To confirm: Check items when the rider arrives

See where we deliver

Pickup point

Collect from a Farmkeke pickup point

Pickup fee: Free
When: Within 3 days of it arriving
You need: Your 4-digit pickup code
To confirm: Check items at the pickup point

Find a pickup point

What your order status means

You'll get an SMS or email each time it changes.

Waiting for the farm: The farm has up to 24 hours to accept your order.
Accepted: The farm is preparing your produce.
Packed: A rider is on the way to collect it from the farm.
Out for delivery: Your order is on its way to you or the pickup point.
Delivered: Check your items, then confirm to release payment.
Problem reported: Your money stays held while Farmkeke reviews it.

Shopping as a guest?

Only the phone or browser you ordered on can confirm delivery. On another device, use Find my order to see your order status.

Questions about produce?

After you order, you can message the farm directly from your order page.

Get the app for alerts

The app sends instant updates when your order moves.